Terms of Service

Agreement

By using bootloopco.com or requesting services from BootLoop Co., you agree to these terms. If you do not agree, please do not use the site or services.

Services and quotes

• Service requests submitted through this site are requests, not confirmed bookings.
• All paid work is quoted in advance. Work begins only after you approve the quote.
• If diagnosis reveals additional faults, we pause and confirm any changes with you before additional paid work begins.

Devices left for service

• You confirm you own, or are authorized to service, any device you provide to us.
• Back up your data before service. We take care with every device, but data loss is a risk inherent to some repairs, and we are not responsible for lost data unless a data-preservation service was agreed in writing.
• When your device is ready we contact you using the details on the job. If it is not collected within 30 days of that notice, we will try to reach you again before doing anything else. Devices still unclaimed after that may be recycled or sold to recover unpaid charges and storage. We will always attempt contact first, and any money recovered above what you owe is yours on request.

Parts and warranty

• Part grades (OEM, OEM-pull, aftermarket) are disclosed with each quote.
• Warranty on completed repairs: 90 days, covering the parts we fitted and the labour we performed. It does not cover new accidental damage, liquid exposure, or faults unrelated to the work carried out.
• Manufacturer warranties on your device may be affected by third-party repair; ask us before approving work if this matters for your device.

Sourced devices and trades

• Condition notes for sourced devices describe what we found and tested at handoff.
• Trade-in valuations are offers, not appraisals. An offer stands for 7 days and assumes the device is as described — if it arrives in a different condition we will re-quote rather than quietly adjust the figure. Offers are made on devices you own and can show you own.

Payment

• Payment is due when you collect the device, unless we agree otherwise in writing.
• Where a fault needs investigating before it can be quoted, diagnostics are $60. That amount is credited in full against the repair if you approve the work, so an approved repair costs nothing extra for the diagnosis.
• Special-order or non-returnable parts may require a deposit before we order them. If so, we tell you the amount with the quote — never after.
• If you decline the quote after a diagnosis, the diagnostic fee covers the work already done and your device is returned.

Limitation of liability

To the maximum extent permitted by law, BootLoop Co.'s liability for any claim related to a service is limited to the amount you paid for that service.

Site content

Content on this site is provided for general information and may change without notice. The BootLoop Co. name and logo are the property of BootLoop Co.

Governing law

These terms are governed by the laws of the State of Mississippi, without regard to its conflict-of-law rules. Any dispute will be brought in the state or federal courts serving Tippah County, Mississippi, and both of us agree to that venue. Nothing here removes any right you have under consumer law that cannot be waived.

Contact

Questions about these terms: thepeople@bootloopco.com or call or text (662) 502-2018.