Advanced Repair
Board-level diagnosis, HDMI reconstruction, trace/pad repair and selected no-power work.
BootLoop / Mail-In
Mail-In Repair • Rollout
Specialty repair without the drive.
BootLoop Mail-In is designed to give customers outside the local service area access to eligible Advanced Lab repairs, ColorLab projects, upgrades, controller work and data-recovery paths through a controlled intake and return process.
Building / limited requestsBest fit for mail-in
Send the jobs worth shipping.
Mail-in is most useful for specialty work that is difficult to source locally—not a reason to ship a simple repair across the country.
Upgrades + ColorLab
Eligible storage/NAND work, specialty modifications, housing conversions and custom projects.
Controllers + Data Path
Selected controller repair/customization and advanced repair performed for temporary data access where appropriate.
Planned workflow
Every shipped device needs a chain of decisions.
01
Eligibility
Submit the model, fault and photos. We confirm whether the job belongs in mail-in before you ship.
02
Receive + document
The device is checked in and intake condition is documented before diagnostic or repair work begins.
03
Approve + repair
Condition-dependent findings are quoted for approval, then the eligible work is completed and verified.
04
Return
The completed device is packaged for tracked return using the shipping terms confirmed for the job.
Privacy by default
Your repair is not content unless it is safe to share.
Mail-in operations are designed around keeping personal details, tracking information and private on-device content out of public media. Any repair content should use limited identifiers and never expose customer addresses, phone numbers, email, shipping labels or private files.
Before shipping anything
- Wait for eligibility confirmation
- Back up accessible data when possible
- Remove unnecessary accessories
- Follow the provided packaging instructions
- Keep your shipment reference
Frequently Asked Questions
Mail In FAQ
Direct answers to the questions customers most often ask before starting this type of request.
Can I mail my device to BootLoop now?
Mail-in is a controlled rollout. Start with an eligibility request before shipping anything so BootLoop can confirm the device, repair category and current intake availability.
What repairs are best for mail-in?
Advanced board repair, HDMI reconstruction, ColorLab projects, selected upgrades, controller work and specialty data-recovery paths are stronger mail-in candidates than simple low-cost local repairs.
How do I protect my data when mailing a device?
Back up accessible data when possible and follow the intake instructions. BootLoop’s mail-in workflow is designed to keep private content, personal contact details and shipping information out of public repair media.
Do I get a quote before the repair?
Yes. Eligibility can often be screened before shipping, while condition-dependent repairs are quoted after intake and diagnosis. Approval is required before the quoted repair work moves forward.